MetroPM has appointed an experienced property manager. Jean Brown, who has worked in the sector for 15 years, will look after the company’s portfolio in Cheltenham and the surrounding areas.
She is a member of the Institute of Residential Property Management and has qualifications with the Institution of Occupational Safety and Health.
Ian Smallman, a director at MetroPM, said: “We’re delighted to welcome Jean onto the team as she both knows the Cheltenham area well and understands the industry.
“We were impressed with her focus on providing great customer service as we know that this is the foundation of any business that will drive us forward.
“We’re also pleased that Jean is experienced in contractor management and major works projects, and that she has IOSH qualifications.
“Health and safety compliance is a key concern for our clients who want assurance that their assets are well maintained and serviced, and Jean will add to our strength in that area.”
Mrs Brown said: “I’m thrilled to be joining MetroPM as they are an expanding company which share my passion about the industry and customer service.
“I believe in constant engagement with all stakeholders, clients and leaseholders, as it’s essential to keep all parties informed to create a positive and healthy working relationship.
“I look forward to doing more of this with the team at MetroPM and to making a real contribution to the company’s growing reputation.”
Established in 2006, MetroPM provides day-to-day estate management services to a growing number of developers, freeholders and resident management companies in the Midlands and South West.